At Game Store, we are dedicated to providing high-quality games and excellent customer service. If you are not satisfied with your purchase, please review our refund policy below.
You may request a refund within 14 days of the purchase date. Refunds will be granted only if the game has not been downloaded, activated, or played. Physical game copies must be returned in their original, unopened packaging.
To request a refund, please contact our customer support at [email protected] with your order number and reason for the request. We will review your request and respond promptly.
Once approved, refunds will be processed within 5–7 business days to your original payment method.
If you have any questions about this policy, please reach out to us at [email protected].
Thank you for choosing Game Store!